Financial Services & Credit GuideWH Capital | AFSL & ACL 469418

Privately owned and licensed, with no affiliations to or control by product manufacturers.

Date: 18 February 2022

This Financial Services & Credit Guide (FSCG) is authorised for distribution by WH Capital Pty Ltd (AFSL & ACL 469418) and it's Authorised/Credit Representatives.

Why am I receiving this document?

This FSCG will help you decide whether to use the services that we* offer. It contains information about:

  • The services we offer and their cost
  • How we are remunerated
  • Any conflicts of interest which may impact the services
  • How we deal with complaints if you are not satisfied with our services.

* In this document ‘we’ refers to WARR HUNT and Your Financial Adviser.

WH Capital Pty Ltd

WH Capital Pty Ltd holds an Australian Financial Services Licence to provide financial planning services and an Australian Credit Licence to provide credit assistance.

WH Capital is required to comply with the obligations of the Corporations Act, the National Credit Act and the conditions of its licences. This includes the need to have adequate compensation arrangements in place with a Professional Indemnity insurer for the services that it and its current and past representatives provide.

WARR HUNT and Your Financial Adviser

WARR HUNT Pty Ltd is a Corporate Authorised Representative and Credit Representative of WH Capital Pty Ltd.  Your Financial Adviser will be at least one of:

  • WARR HUNT Pty Ltd (No. 243091)
  • Anthony Warr | Director, Authorised & Credit Representative  (No. 242835)
  • Sam Hunt | Director, Authorised & Credit Representative(No. 279158)
  • Bianca Musico | Associate, Authorised & Credit Representative (No. 473671)

We act on behalf of WH Capital Pty Ltd who is responsible for the services that we provide.

For further information about WARR HUNT visit www.warrhunt.com.au.

What services do we provide?

We are authorised to provide personal advice and dealing services in the following areas under the AFSL:

  • Superannuation and SMSF
  • Retirement planning
  • Portfolio Management
  • Managed investments
  • Securities (direct shares)
  • Personal risk insurance
  • Margin Lending facilities

Where we are noted as credit representatives, we are also authorised to provide credit assistance including debt management advice and mortgage broking services under the ACL.

We also provide financial advice in relation to:

  • Asset Protection
  • Tax Strategies as tax (financial) adviser
  • Estate Planning
  • Government Benefits

The financial advice process

We use a structured client management process to establish a foundation for success.  Our process results in a thorough strategic plan, unique for each client.  This documented plan includes step-by-step actions which we implement and manage to ensure what needs to be done, is done, on time and in full.

Financial Planning

Where we provide you with financial planning advice, we will explain the advice and document it in a Statement of Advice which you can take away and read.

The Statement of Advice will explain the basis for our advice, the main risks associated with the advice, the cost to you of implementing the advice, the benefits we receive and any conflicts of interest which may influence the advice.

For administration platforms, managed funds and personal risk insurance products we will provide you with a Product Disclosure Statement. This contains information to help you understand the product being recommended.

At all times you are able to contact us and ask questions about our advice and the products we recommend. You can provide instructions to us in writing, via phone or via email.

We may provide further advice to you to keep your plan up to date for changes in your circumstances, changes in the law and changes in the economy and products.

If we provide further advice it may be documented in a Record of Advice which we retain on file. You can request a copy of the RoA document at any time up to 7 years after the advice is provided.

Credit Assistance

Where we provide you with credit assistance, we will provide you with a Credit Proposal which sets out the fees and charges for our services and the commissions (or referral party payments) that we will receive.

Where we recommend a credit contract, we will prepare a Preliminary Credit Assessment which considers the suitability of the contract for you. The Preliminary Credit Assessment is available to you on request at any time up to 7 years after we provided you with the Credit Proposal.

When we provide you with credit services it will typically be in relation to the credit products of the major banks (ANZ, CBA, NAB, Westpac).

Professional Fees

All fees are payable to WARR HUNT Pty Ltd.  The table below details how we prefer to be paid.

Initial consultation

We do not charge a fee for this.

Initial and Annual services

Following Initial Consultation, we will prepare a Letter of Engagement covering proposed services and professional fees.  Our fees will be based upon:

  • a flat dollar fee; or
  • a % of the amount you invest; or
  • a combination of the above.

Fees may be paid directly by credit card, direct debit, or collected via an Investment Administration Service (Wrap/Custody Account).

Pre-existing Investments and Life Insurances

In some instances, you may present with an existing product which pays an ongoing commission.

If we recommend that you maintain the existing product, we will contact the product manufacturer to remove the commission. If it is not possible to remove commission, we will fully disclose any commissions received and these will be fully rebated against your agreed annual service fee.

Credit Assistance

If we provide credit assistance a one-off fee may apply.  Should we receive any commission payment from a credit provider, we will use the commission as a means of funding the credit assistance fee.  If there is any surplus commission, this will be fully rebated against your annual service fee.

Ad hoc advice

In the event of major changes to your circumstances that require more recommendations and strategy development additional fees may apply.

Other Benefits

We may receive education and training support from product providers. Details of any benefits received above $100 will be maintained on a register which is available to you on request.

Adviser Remuneration

All Authorised Representatives are employees of WARR HUNT and are paid a salary. They may also receive a performance incentive based on a number of factors; including Business Growth, Client Management and People.

Anthony Warr and Sam Hunt are the owners of WARR HUNT and are entitled to the profits of the business.

Conflicts of Interest

Your financial adviser may recommend investments in shares that they hold or may hold in the future. You will be advised where a conflict of interest may exist and how the conflict will be managed.

Wholesale Clients

In some circumstances we may provide services to you as a wholesale client. We will seek your consent before providing services to you as a wholesale client.

Making a Complaint

We endeavour to provide you with the best advice and service at all times. If you are not satisfied with our services, then we encourage you to contact us. Please call us, send an email, or put your complaint in writing to our office.

If you are not satisfied with our response, you can refer it to the Australian Financial Complaints Authority. You can contact AFCA on 1800 931 678 or www.afca.org.au AFCA provides a fair and independent complaint resolution service which is provided to you free of charge.

Our Complaints process can be found here.

Your Privacy

We are committed to protecting your privacy. We have a Privacy Policy which sets out how we collect, hold, use and disclose your personal information. It also sets out how you can access the information we hold about you, how to have it corrected and how to complain where you are not satisfied with how we have handled your personal information.

Our Privacy Policy is available on request and can be found here.